Ferry Lines 2025
Summary:
Since 2022, Nordic Bench has annually investigated the 12 largest Ferry Lines in the Swedisk market. Every year, roughly 3,500 qualified Swedes are asked which Ferry Line they have used in the past year. In the survey, in the same way as in other surveys, the customers can indicate the degree to which they feel they can recommend the Ferry Line they have traveled with to others.
In other words, the ones at the top of the NPS chart below are the ones you should use when choosing.
Net Promoter Score, NPS
In the list on the left, you can see which NPS rating customers give to the various Ferry Lines they have traveled with during the last year. The scale goes from - 100 to + 100. A negative recommendation value is normally a bad rating that says the company has a very large percentage of dissatisfied customers and very few would recommend them to others.
“We can recommend all five ferry lines on the left, and especially Eckerölinjen who get fantastic recommendations from their customers. ”